What is Walmart Doing in Light of its Recent Failures?

Walmart has started to go downhill in recent weeks. It’s obvious that everyone would rather be spending money elsewhere, especially when they can have a better shopping experience in the process. Walmart doesn’t understand that their entire business model revolves around being cheap. I supposed that people are beginning to understand that they get what they pay for. Walmart is probably one of the cheapest shopping experiences on the planet.

Walmart is also having a hard time fighting negative publicity. Associates talk and word gets out about the realities of working for Walmart. People don’t like how Walmart treats its employees. Sure, they can raise wages, but they don’t need to cut the hours of their workers in the process. Walmart needs to understand one chilling fact; associates outnumber everyone at their corporate offices. All it takes is one unhappy associate to tell the world the truth. The truth of the matter is that Walmart will eat itself alive, just to show that they made more money than the previous year. This means that everyone is expendable at Walmart.

Walmart has truly failed its associates and it has failed its customers most of all. A big time executive has no right to tell the entire company what they need and don’t need in their stores. The customer’s needs come first. Focus groups are great. Ask customers, even better, ask an associate what needs to be improved. Associates know first-hand what the customer wants. Spreadsheets only give you numbers, they can’t make you feel the disappointment of a customer. Walmart needs to get out of its Walmart Tower and mingle with the good people of the world, and they need to keep doing that. Not just once to appease the mob.

The problems lie with the leadership of the Walmart company. I don’t mean the CEO; I mean the people who are in charge of the CEO, the majority shareholders. The people at the very top. This is the reason why Walmart is the way it is. This is the reason why the company is so obsessed with only making more money than the previous year.

If these shareholders want to make money, they need to realize what needs to be done to be able to accomplish the task. Until then, Walmart is just going to keep going downhill.

Listen up Walmart!